Shipping policy

🚚 Shipping Policy

OVERVIEW

At Pocart.in, we aim to deliver your products quickly and safely. This Shipping Policy outlines how we handle order processing, delivery times, and shipping charges.

PROCESSING TIME

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Custom or handmade items may take additional time, which will be clearly mentioned on the product page.

SHIPPING LOCATIONS

  • We currently ship across India.
  • International shipping may be introduced soon.

DELIVERY TIME

  • Standard delivery usually takes 4–8 business days, depending on your location.
  • Remote or rural areas may take slightly longer.

SHIPPING PARTNERS

We work with reliable partners such as Shiprocket, Blue Dart, and Delhivery to ensure timely deliveries.

SHIPPING CHARGES

  • Shipping charges (if applicable) are calculated at checkout.
  • Free shipping may be available for select products or promotional offers.

ORDER TRACKING

Once your order ships, you will receive a tracking number by email or SMS. You can use this to track your package on our delivery partner’s website.

DELAYED OR LOST PACKAGES

In rare cases of delay or loss, please contact our support team. We’ll coordinate with the courier to resolve the issue as soon as possible.

RETURN SHIPPING

For returns, customers are responsible for shipping the product back unless it’s a damaged or incorrect item. Please refer to our Refund Policy for detailed return steps.

CONTACT INFORMATION

Email: business.pocartstudio@gmail.com
Address: Link Road, Madanganj-Kishangarh, Ajmer, Rajasthan, India